• Broadly supported operations vision

Reinforcement of cooperation aimed at a shared vision on operations within a “G4” municipality

Share this article:

Assignment |Support the team of directors of operations in arriving at a shared vision on operations. In addition, increase mutual trust and improve cooperation.

Approach | We organised a two-day meeting with the team of directors of operations. Increasing openness en recognising each other were important topics. Difficult subjects were opened up. Personal interests, wishes and values were made clear. The client has indicated what they expect from operations in the future, from the perspective of the primary process. The developments within the municipal organisation were surveyed, serving as a basis for formulating the strategic goals of operations. After the two-day session, the goals were made more concrete and assessed with the responsible parties within the primary process. During workshop sessions the tasks necessary to realising the set goals were described. A programme was set up to realise the formulated tasks over the coming years, including a programme structure and governance model.

Business Impact | Openness and mutual trust within the team have been greatly enhanced. A common “dot on the horizon” has been defined for operations. This “dot” is regarded as useful and desirable by both clients and the directors of operations. It has been made concrete enough to fire the imagination and give aim to any choices to be made. A clear path has been drawn up for realising the goals set.

Want to learn more about this case?
Call now with Richard Jongenotter.
"In addition to a rational approach, a relational approach is essential!"
Other cases

Organisation Transformation

G4 municipality

Broadly supported operations vision

Working together with the team of directors of operations, mutual trust and cooperation were reinforced, after which the multi-annual vision for operations for the entire municipality was drawn up.


Overige marktsegmenten
Organisation Transformation

International player in steam generating equipment

Set-up and supervision of strategy implementation programme, with large leadership focus

Supported the organisation in creating a support base for and operationalising the business strategy on all levels within the organisation. Worked on underlying themes including reinforcement of personal leadership, team development, setting up a change programme and fleshing out programme and change management roles.